Privacy & Data

zh8 Privacy Policy
— How We Protect Your Data

Your personal information and financial details are handled with care on zh8. This policy explains exactly what data we collect, how we use it, and what controls you have over it as a player based in Pakistan.

Last updated: 2026

How zh8 Keeps You Safe

Encrypted Data Storage

All personal data collected on zh8 — including your CNIC details, contact information, and payment records — is stored using industry-standard encryption to prevent unauthorised access.

Secure PKR Transactions

Every PKR deposit and withdrawal via JazzCash, Easypaisa, Raast, or bank transfer is processed through secure, encrypted payment channels. Your financial details are never stored in plain text.

No Selling of Your Data

zh8 does not sell, rent, or trade your personal information to third-party marketers. Data is only shared with service partners that help us operate the platform, and only on a need-to-know basis.

Minimal Data Collection

We only collect the information we actually need to run your account, process payments, and keep the platform secure. We do not gather unnecessary data about your browsing habits outside zh8.

You Control Your Data

You can request access to the data zh8 holds about you, ask for corrections, or request deletion of your account and associated data. Contact support to exercise any of these rights.

Responsible Gaming Privacy

Any responsible gaming data — such as self-exclusion requests or deposit limits — is treated with the highest level of confidentiality and is never used for marketing or profiling purposes.

Important Notice

By registering an account or using zh8, you confirm that you have read and understood this Privacy Policy. If you do not agree with how we handle your data, please do not use the platform.

1. Introduction

zh8 ("we", "us", "our") operates the online gaming and sports betting platform available at zh8.fun. This Privacy Policy explains how we collect, use, store, and protect the personal information of players who register and use our platform, including those accessing zh8 from Pakistan.

We understand that privacy matters. When you sign up to zh8, deposit funds in PKR, place a cricket bet, or spin the reels on a slot game, you are trusting us with information about yourself. We take that responsibility seriously and are committed to being transparent about what we do with your data.

This policy applies to all users of zh8 regardless of how they access the platform — whether through the website or the mobile app available via Download. Please read this policy carefully alongside our Terms and Conditions.

2. What We Collect

We collect information in several ways when you use zh8. The categories of personal data we may hold about you include:

Registration Information

  • Full legal name
  • Date of birth (to verify you are 18 or older)
  • Pakistani mobile number
  • Email address
  • Username and password (passwords are stored in hashed, non-readable form)

Verification Documents

  • Copy of CNIC (Computerised National Identity Card) or passport
  • Proof of registered payment method (e.g. screenshot of JazzCash or Easypaisa account)
  • Any additional documents requested during the KYC (Know Your Customer) process

Financial and Transaction Data

  • Deposit and withdrawal history in PKR
  • Payment method details (mobile wallet IDs, bank account references — not full card numbers)
  • Bonus and promotional activity linked to your account

Gaming Activity

  • Bets placed, games played, and outcomes
  • Session duration, login times, and frequency of play
  • Responsible gaming settings such as deposit limits or self-exclusion requests

Technical and Device Data

  • IP address and approximate location (city-level)
  • Device type, operating system, and browser
  • Pages visited on zh8 and actions taken during your session

We do not collect sensitive categories of personal data such as biometric data, medical records, or political opinions.

3. How We Use Your Data

The personal data we collect is used for the following purposes:

Purpose Data Used
Creating and managing your account Name, email, mobile number, password
Age and identity verification (KYC) Date of birth, CNIC / passport copy
Processing PKR deposits and withdrawals Payment method details, transaction history
Detecting fraud and preventing abuse IP address, device data, gaming activity
Customer support and dispute resolution Account details, transaction and gaming history
Sending service notifications and updates Email address, mobile number
Responsible gaming monitoring Session data, deposit limits, self-exclusion status
Platform improvement and analytics Anonymised usage and session data

We do not use your personal data to make fully automated decisions that have a significant legal or similarly significant effect on you without human review.

4. Payment Data & PKR Transactions

All financial transactions on zh8 are processed in Pakistani Rupees (PKR). We support deposits and withdrawals via JazzCash, Easypaisa, Raast, bank transfer, debit and credit cards issued by Pakistani banks, and other supported mobile wallets. Full details are available on the Deposit and Withdrawal pages.

Payment processing is handled through secure third-party payment service providers. zh8 does not store your full bank account numbers or mobile wallet PINs. We only retain the reference information needed to match a payment to your account and to support any disputes or refunds.

Transaction records are retained for the period required to comply with our internal policies and applicable record-keeping requirements. During this time, they may be accessed by authorised zh8 staff for support or fraud investigation purposes only.

Payment Security

All payment data in transit between your device and zh8's servers is protected using TLS (Transport Layer Security) encryption. Never share your JazzCash PIN, Easypaisa password, or bank credentials with anyone — including zh8 support staff, who will never ask for them.

5. Cookies & Tracking Technologies

zh8 uses cookies and similar tracking technologies to make the platform function properly and to improve your experience. A cookie is a small text file placed on your device when you visit a website. Cookies help zh8 remember your preferences, keep you logged in during a session, and detect unusual activity that may indicate fraud.

Types of Cookies We Use

  • Essential cookies — Required for the platform to function. These enable login sessions, remember your preferences within a visit, and support security features. They cannot be disabled without affecting platform functionality.
  • Analytics cookies — Help us understand how players use zh8 so we can improve the experience. This data is aggregated and does not identify individual users.
  • Security cookies — Used to detect and prevent fraudulent access, bot activity, and suspicious behaviour on the platform.

You can manage cookie settings through your browser's privacy or settings menu. Please note that disabling essential cookies may prevent you from logging in or using certain features of zh8. zh8 does not use third-party advertising cookies to serve targeted ads based on your gaming activity.

6. Data Sharing & Third Parties

zh8 does not sell, rent, or trade your personal data. We may share limited information with third parties only in the following circumstances:

  • Payment processors — To complete PKR deposits and withdrawals via JazzCash, Easypaisa, Raast, and other supported channels.
  • Identity verification partners — To assist with KYC checks and confirm that players meet the age requirement.
  • Technology service providers — Companies that host our platform infrastructure, provide customer support tools, or supply analytics services. These partners are only given access to the data needed to perform their specific function.
  • Fraud prevention services — To identify and prevent fraudulent activity, multiple accounts, or abuse of bonuses.
  • Legal and regulatory requirements — Where we are required by law or a valid legal process to disclose data.

All third-party partners who process data on our behalf are required to handle it securely and only for the specific purposes for which it was shared. They are not permitted to use your data for their own marketing or commercial purposes.

7. Data Retention

zh8 retains personal data for as long as your account remains active and for a reasonable period thereafter, in line with our internal data retention schedule. Specific retention periods depend on the type of data:

  • Account and identity data — Retained for the duration of your account and for a defined period after account closure to support any post-closure queries or disputes.
  • Transaction records — Financial records including PKR deposit and withdrawal history are retained for an extended period to support dispute resolution and auditing.
  • Gaming activity logs — Session and betting history is retained for a defined operational period, after which it is either deleted or anonymised.
  • Support communications — Records of customer support interactions are retained for a reasonable period to maintain service quality and resolve recurring issues.

When data is no longer needed, it is securely deleted or anonymised so that it can no longer be linked back to you as an individual. You may request earlier deletion of your data in certain circumstances — see the Your Rights section below.

8. Security Measures

Protecting your data is a core priority for zh8. We apply multiple layers of technical and operational security to safeguard your personal and financial information:

  • TLS encryption for all data transmitted between your device and our servers
  • Passwords stored using strong one-way hashing algorithms — your actual password is never visible to zh8 staff
  • Access controls that restrict who within zh8 can view account and financial data, limited to authorised staff on a need-to-know basis
  • Regular security assessments and monitoring of our systems for vulnerabilities
  • Fraud detection systems that flag and investigate unusual account activity in real time

While we take every reasonable precaution, no platform can guarantee absolute security. You also have a role to play — use a strong, unique password for your zh8 account, do not share your login credentials, and contact support immediately if you notice any suspicious activity on your account.

9. Your Rights

As a player on zh8, you have the following rights regarding your personal data. To exercise any of these rights, contact zh8 support using the email address provided in the footer of this page.

Right to Access

You can request a copy of the personal data zh8 holds about you.

Right to Correct

You can ask us to correct any inaccurate or incomplete data we hold about you.

Right to Delete

You can request deletion of your account and associated personal data, subject to any legal retention obligations.

Right to Object

You can object to certain uses of your data, such as receiving non-essential service communications.

Right to Portability

You can request your personal data in a structured, commonly used format where technically feasible.

Right to Restrict

You can ask us to restrict processing of your data in certain circumstances while a query is resolved.

We will respond to data rights requests within a reasonable timeframe. In some cases, we may need to verify your identity before processing a request. Certain data may be retained even following a deletion request where we have a legitimate legal or operational reason to do so.

10. Minors

zh8 is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. Age verification is a required step during account registration, and we may request additional proof of age documents at any time.

If we become aware that a user under the age of 18 has created an account or provided personal data, we will take immediate steps to close the account, delete the associated data, and reverse any transactions where possible. If you believe a minor has registered on zh8, please contact support immediately.

11. Changes to This Policy

zh8 may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable requirements. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify active users via an on-screen notice when they next log in.

We encourage you to review this page periodically to stay informed about how your data is being handled. Continued use of zh8 after a policy update has been published constitutes your acceptance of the revised policy.

12. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your data rights, or want to report a privacy concern, please get in touch with the zh8 support team. Our contact email is displayed in the footer of every page on this site.

For questions about account management, responsible gaming tools, or deposit and withdrawal queries, please visit our FAQ page which covers the most common topics. Our support team aims to respond to all privacy-related queries promptly.

Support Response Times

Privacy and data requests are treated as a priority. We aim to acknowledge your request within one business day and provide a full response within a reasonable timeframe depending on the complexity of your query.

Privacy Policy FAQ

zh8 does not sell or trade your personal data. We share limited data only with payment processors (like JazzCash and Easypaisa), identity verification partners, and platform service providers — and only to the extent needed to operate the service. All partners are bound by strict data handling obligations.

We retain your data for as long as your account is active and for a defined period after closure. Financial records are kept longer to support auditing and dispute resolution. When data is no longer needed, it is securely deleted or anonymised.

Yes. You can contact zh8 support to request account closure and deletion of your personal data. Some data may be retained for a period after closure due to legal or operational requirements, such as transaction records. We will explain what will and will not be deleted when you make a request.

Yes. Payment data is transmitted through TLS-encrypted channels and processed by secure payment service providers. zh8 does not store your full mobile wallet credentials or PINs. We only retain the reference details needed to link a payment to your account. Never share your JazzCash or Easypaisa PIN with anyone.

zh8 uses essential cookies for login sessions and security, and analytics cookies to improve the platform. You can manage non-essential cookies through your browser settings. Disabling essential cookies may affect your ability to log in or use certain features. zh8 does not use advertising cookies to target you with external ads.

Your Data Is Safe.
Play with Confidence on zh8

Register your account, deposit in PKR via JazzCash or Easypaisa, and enjoy cricket betting, PSL markets, slots, and fish games — all on a platform that takes your privacy seriously.